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What is AllOne Mobile? AllOne Mobile is an industry-leading mobile
personal health record application to give consumers instant access to critical health and
insurance information, anywhere, anytime through their mobile phones.
AllOne Mobile is a trendsetting solution that provides ready access to health records
once buried in paper folders and computer files, and enables the secure exchange of this
information between individuals, providers and carriers through mobile technology.
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Who created AllOne Mobile? AllOne Mobile was developed by AllOne
Health Group, a company that offers integrated health and information solutions to improve the
health and well-being of individuals, businesses, organizations and the nation at large. These
solutions include population health management, mobile personal health record systems,
occupational health services, employee assistance programs and integrated insurance plans and
benefits.
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Why is AllOne Mobile significant? Knowing a patient’s family background,
treatment history, test results and medications is essential to managing personal health and
preventing medical errors. AllOne Mobile is a leap toward giving consumers the tools they need
to better manage their health and well-being.
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Why are personal health records important? AllOne Mobile addresses an increasing
market demand for improved access to personal health information. Consumers are demanding more
of a voice in their health care decisions. Providers need a better system for tracking critical
patient information. Payers need a better way of communicating with their members. Elected
officials are demanding a higher degree of security for medical health records. In fact, almost
half of all states currently have pending legislation dealing specifically with medical records
and access to personal health information. All of this is driving the demand for personal
health record services.
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How will AllOne Mobile help consumers and their families? It enables the user to
do things such as:
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Share a parent’s prescription information with a first responder or hospital emergency
room staff,
- Share robust, accurate family history with a new specialist,
- Fax a child’s allergy records to the school nurse,
- Receive timely messaging on health care related conditions, and
- Access customized tips to better manage chronic conditions.
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| 6) |
Who is using AllOne Mobile? AllOne Mobile has launched to members of a
major health plan in Pennsylvania. It will also be used by employees of large businesses and
the general public to better manage their health and well-being.
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| 7) |
With whom are AllOne Mobile users able to share health information using this application?
AllOne Mobile users may share critical health records with physicians, hospitals,
clinics and emergency personnel helping to improve medical outcomes. Permission can also be
granted so people who are responsible for managing the health of aging parents and/or young
children can view and edit family members’ health information.
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| 8) |
Who benefits most from AllOne Mobile?
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People in an emergency situation when stress can make it difficult to recall key
medical facts and quick decisions are critical;
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Members of the “sandwich generation” responsible for managing the health of both
aging parents and young children (Permission can be granted to view and manage family
members’ health information.);
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College students, retirees and others who live in a different state or country
for a significant part of the year, leaving key medical information behind;
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Business travelers or vacationers who may need care far from home and access to
doctors’ records; and
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Patients facing health care decisions that could have significant financial
implications who need access to their insurance coverage information.
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| 9) |
Can anyone use AllOne Mobile on their phone? AllOne Mobile’s technology
will work on all smartphones and on the majority of non-business, mobile consumer devices.
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How does AllOne Mobile protect critical personal health information? The same
proven technology used in international banking and finance is used to protect AllOne Mobile
health information from medical identity theft. AllOne Mobile data is stored behind a
dual-authenticated password-protected channel through a partnership with Diversinet, a
leading provider of wireless security applications. During user registration, AllOne Mobile
wirelessly downloads a small application to the mobile device. The application requests a
personal identification number (PIN) each time the user wants to access the data that resides
inside the mobile device.
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What happens if a mobile phone with AllOne Mobile installed is lost or stolen?
Access to the personal health record is secure and is not accessible without the user’s
personal identification number (PIN). If the registered phone is lost or stolen, the user may
contact AllOne Mobile to ensure the data is no longer accessible on the phone, even with the
PIN. If a user acquires a new phone, the service can be re-initiated on the new device. This
level of security and control gives users the confidence and comfort to manage their personal
health records using the mobile phone or the Web.
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How do I find out about offering AllOne Mobile to my health plan members, association members
(e.g. an organization like AARP) or to my employees? Call Frank Avignone at
(570) 200-4516 or e-mail Frank.Avignone@allonehealthgroup.com.
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